An automation studio, built in Aotearoa, for Aotearoa.

Fair question, and the honest answer is: ZYNC the studio is new. The work we do isn't. Before ZYNC, the people behind it spent years shipping the same class of systems — CRM automation, platform integration, data architecture — inside larger organisations and with real consequences if they went wrong.

What's new is the studio, not the engineering discipline. We ask for a twelve-month minimum on the retainer because that's how long the work needs to compound — not as a lock-in dressed up.

If you're one operator with a booking system and a phone, we can probably help. Our floor is really just: do you have enough volume that automating a repeated motion would give you time or money back? For most salons, clinics and trades, the answer is yes from day one.

If it isn't — we'll tell you in the discovery call and send you away with a one-page note on what to do instead.

Good. We'd rather wire into what you've got than ask you to migrate. Most of our engagements sit on top of an existing stack — your booking platform, your CRM, your invoicing — quietly wiring them into each other so the manual work disappears.

Replacement is a last resort, and only when a tool is actively costing you more than it saves.

Clean line: we own the system, you own the data.

The automation engine — n8n workflows, agent logic, integration glue — runs on ZYNC infrastructure and stays our IP. That's how we can support, tune and improve it across our whole client base.

The data that moves through it — your clients, jobs, bookings, conversations — sits in your accounts (your CRM, your booking system, your inbox). It's yours, fully exportable, never hostage. If we part ways, you take your data and walk; we retire the workflows that ran on it.

One-page scope of work for the build, then a retainer with a twelve-month minimum term for ongoing care.

During the first twelve months: ninety days' notice to pause or cancel. After that, the term rolls month-to-month with a thirty-day notice period.

The minimum term reflects how long it takes for the automations to compound — most start earning their keep inside the first quarter, but the bigger lifts (reactivation, review engine, retention) only really show in months four through nine. We'd rather price honestly for that arc than pretend it's monthly and quietly under-deliver.

Often. The packages on our pricing page cover the common shapes we see — but most engagements end up with at least one custom automation built for a specific quirk of the business. We quote bespoke work the same way: fixed scope, fixed price, one-page map before we start.

Transparently — see the pricing page for the full ladder. Every line item is listed in NZD, GST exclusive, with no setup-fee surprises. If you want a tailored stack rather than a published package, the discovery call is the fastest way there.

30 minutes. We ask about where your week leaks — missed calls, empty chairs, forgotten follow-ups. You ask us anything you want. At the end, one of three things happens: we propose a scope, we suggest a smaller first step, or we point you somewhere else. No pressure, no pitch deck.